FAQ

What’s the largest size you can print?

We can print up to 3m x any length, without a join. Larger banners can be produced in sections and joined, but they are difficult to ship.

Do you offer bulk discounts?

Yes! All products are set to offer multiple discounts. If you can’t find the quantity or size you’re looking for please request a quote.

Can I have my banner supplied with pole pockets?

Yes, please request this when ordering (there is an extra charge involved).

Where do you deliver?

We can deliver anywhere in the UK. There is a surcharge for Northern Ireland, the Highlands of Scotland and islands such as the Isle of Wight and the Isle of Man. Please contact us for our best prices on these locations – it will depend on the overall size of the parcel.

How will my order be shipped?

Most orders will be shipped by courier, on a next day service. We use APC or TNT and you will be notified the day your item leaves us.

What are your artwork requirements?

Please click on the artwork tab on the product you would like to purchase. If you need any help please email or call us.

How soon will I receive my order?

Our standard lead time is 3 to 4 business working days. 

I don’t have any artwork, can you help?

It’s no problem if you can’t supply print artwork – we offer a design service for £10 per piece. Please email or call us with details of your requirements. We need to know whether you have high-resolution images and logos to use and whether you have an idea of the layout/colours you would like.

How do I send you my artwork?

On checking out, you will have an option to upload via our website.  Alternatively, you can send it by email to info@uksignsonline.com (Please include your order number which can be found on your order confirmation email and portal).

What’s the fastest I can receive my order?

Our standard turn around time is 3-4 working days from confirmation of order. Wdo offer a faster lead time which is 2 working days. The artwork you supply must be print ready, every product we sell has an artwork templateIt is important that it conforms to that. We are able to offer a much faster service, at extra cost. On some products, we can even dispatch them the same day if the artwork is received by 10 am! Please call or email us to check availability and pricing.

Have a different question?

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